How Privacy Policy Covers Your Account
Our Privacy Policy starts at account creation, where we use details such as your contact record and verification status to provide account access. During a wallet action, DANA, OVO, GoPay or QRIS may return a transaction reference, status and time; we use those details to match
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your request and resolve an unsuccessful transfer. Bank transfer and virtual account records can include the reference needed for reconciliation. Device, browser and connection data help us identify unusual sign-in patterns and keep your session working across mobile and desktop. We retain records for the period
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needed for account support, security checks and legal duties, then remove or restrict them under our retention process. Access to the lobby depends on local law, and requests about this policy can be sent through the support route listed below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.